Comments on: Amazon Doesn't Love You Anymore http://www.jamesgalvin.com/2006/05/16/amazon-doesnt-love-you-anymore/ Even a Stopped Clock Tells the Right Time Twice a Day Thu, 14 Jan 2010 17:10:28 +0000 http://wordpress.org/?v=2.9.1 hourly 1 By: Michelehttp://www.jamesgalvin.com/2006/05/16/amazon-doesnt-love-you-anymore/comment-page-1/#comment-309 Michele Thu, 18 May 2006 22:32:22 +0000 http://www.jamesgalvin.com/2006/05/16/amazon-doesnt-love-you-anymore/#comment-309 Seems they're giving that excuse to everyone... I'll be following it up in the next couple of days, as it's completely unsatisfactory. Seems they’re giving that excuse to everyone… I’ll be following it up in the next couple of days, as it’s completely unsatisfactory.

]]> By: Jameshttp://www.jamesgalvin.com/2006/05/16/amazon-doesnt-love-you-anymore/comment-page-1/#comment-308 James Wed, 17 May 2006 17:05:29 +0000 http://www.jamesgalvin.com/2006/05/16/amazon-doesnt-love-you-anymore/#comment-308 Hah, "System error". Turns out <a href="http://www.mneylon.com/blog/archives/2006/05/07/amazon-uk-shift-the-goalposts/" rel="nofollow">Michele</a> has now got the same response off them. Are the support staff mistaken or, have they done a u-turn on the policy, or was it a genuine mistake on their part? Either way, they need to review their procedures. Hah, “System error”. Turns out Michele has now got the same response off them. Are the support staff mistaken or, have they done a u-turn on the policy, or was it a genuine mistake on their part? Either way, they need to review their procedures.

]]> By: Lar Vealehttp://www.jamesgalvin.com/2006/05/16/amazon-doesnt-love-you-anymore/comment-page-1/#comment-307 Lar Veale Wed, 17 May 2006 13:15:47 +0000 http://www.jamesgalvin.com/2006/05/16/amazon-doesnt-love-you-anymore/#comment-307 I asked them about their policy through their customer service system.Here's the contents of my email and their response. Needless to say, I'm truly baffled...Me: Hi there,as a long time customer and a recent sign-up to the affiliate program, I was disappointed to see that you do not deliver PC and video games to Ireland.What is the reason for this?Yours,Laurence VealeAmazon:Dear CustomerThank you for contacting Amazon.co.uk.I'm sorry to hear about the system error you experienced that prevented you from purchasing PC and video games to Ireland.We are aware of this issue, and our developers are working on a resolution. Often these errors are corrected after only a short time, so please try again shortly.If after 48 hours you are still experiencing the same problem, please use the link below to e-mail us so we can investigate further: I asked them about their policy through their customer service system.

Here’s the contents of my email and their response. Needless to say, I’m truly baffled…

Me:
Hi there,

as a long time customer and a recent sign-up to the affiliate
program, I was disappointed to see that you do not deliver PC and video games to Ireland.

What is the reason for this?

Yours,

Laurence Veale

Amazon:

Dear Customer

Thank you for contacting Amazon.co.uk.

I’m sorry to hear about the system error you experienced that
prevented you from purchasing PC and video games to Ireland.

We are aware of this issue, and our developers are working on a
resolution. Often these errors are corrected after only a short time,
so please try again shortly.

If after 48 hours you are still experiencing the same problem, please
use the link below to e-mail us so we can investigate further:

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